TERMS & CONDITIONS

TERMS AND CONDITIONS

By the acceptance of purchase by Mint & Lavender Inc., customer will be subject to the terms and conditions as stated herein. Customer agrees it shall not sell or transfer any Mint & Lavender products for export from the United States and shall not sell for transfer any Mint & Lavender products for resale in the United States or elsewhere. The selling or marketing of Mint & Lavender products is PROHIBITED on any marketplace sites, online auction sites, community sites or flash sale sites including without limitation Amazon, Jet, Wayfair, eBay, and Craigslist. Mint & Lavender reserves the right to accept or reject any order, in whole or in part, for any reason or for no reason, with or without advance notice. Furthermore, accepting an order or orders, in whole or in part, does not obligate Mint & Lavender Inc. to accept any future order from the same or any other customer.

 REFUND/RETURN POLICY

Due to the time and attention to detail we take in assembling your gift, ALL SALES ARE FINAL. We take great care in making sure your gifts get to you as pretty as they left us. If there has been damage to your item(s)in transit please notify us immediately at orders@mint-lavender.com. We will do our best to make it right.

 REPLACEMENT OF DAMAGED ITEMS

We only replace items if they are defective or damaged. Products and packaging may shift in transport and is not considered a damaged of defective product. If 7 days have gone by since you received your item we cannot offer a refund or exchange for damaged items. Please do not return items to the manufacturer. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 MARKETING AND SOCIAL MEDIA

We reserve the right to promote or publish images of finished products on our website and through social media and industry blogs. We reserve the right to discreetly add logo and company name in our products.

 FOOD ALERGY DISCLAIMER

Mint & Lavender Inc. does not create any of the food products sold online in our gift boxes. Food products provided by Mint & Lavender are produced and packaged by third-party companies, and generally labeled with possible allergen-containing ingredients by the manufacturer. Any non-labeled food always has a risk of allergen contamination. You are encouraged to read the labels before consuming or gifting. Mint & Lavender Inc. will not assume any liability for adverse reactions to food consumption, including labeled and non-labeled products.

 SKIN ALLERGY AND REACTION DISCLAIMER

Mint & Lavender Inc. does not create any of the skin, bath or beauty products sold online. Skin, bath and beauty products provided by Mint & Lavender are produced and packaged by third-party companies, and generally labeled with possible allergen-containing ingredients by the manufacturer. Any non-labeled products have the risk of possible allergen contamination. You are encouraged to read the labels before using or gifting these products. Mint & Lavender Inc. will not assume any liability for adverse reactions to skin, bath or beauty products, including labeled and non-labeled products.

 ALCOHOL

Mint & Lavender Inc. does not sell alcohol. We do include alcohol in some of our styled shoots for inspiration purposes. If you choose to add alcohol to your gifts, you agree you will not provide alcohol to persons under the age of 21 and you agree to be held legally responsible for the safety of your guests and any negative outcomes arising from your guests’ alcohol consumption Mint & Lavender does not ship alcohol is any gifts of any kind.

 ARTISTIC LIBERTIES

We want your gifts to be perfect and therefore, Mint & Lavender takes creative liberty at production time of your gifts. If our stock photo shared has the ribbon tied in knots but once we start assembly we feel bows look better, we exercise our artistic license to tie the ribbon in bows. Also, note vendors update their packaging and ingredient lists. Mint & Lavender strives to also have their newest product photos displayed but know on occasion we will not. For most current information about a product, please contact the vendor directly.

 ARTWORK SUBMISSION

All artwork submitted to Mint & Lavender for use within your gift will be printed without any edits. Please make sure the artwork submitted is accurate, as we will not refund customized items.

PRODUCT PACKAGING

Manufactures may alter their packaging and ingredients lists without notice. Product packaging may differ from what is displayed on Mint & lavender website. We make every effort to update photos  however some products might be sent out with new packaging before we update.